FAQ COVID-19 (CORONAVIRUS)

Is Armin van Buuren presents This Is Me going to happen in 2022?

Yes, the shows will go on in 2022. Unfortunately, due to the current COVID-19 situation, we were unable to do the shows in 2021. Third time is a charm, as they say! The This is Me show will be a one-time-only show of a lifetime, that sold out in a matter of minutes, so if you have secured your tickets early on, don’t miss out! 

I bought a ticket for the 2020 or 2021 edition. When is my ticket valid in 2022?

Your ticket(s) will remain valid for your designated show date. The shows will take place during the Pentecost weekend in 2022, which for most people mean that they have a free day on Monday 6 June.  

Please check your date below: 

I want to visit the show in 2022 and have tickets for 2020 or 2021. Do I need to do anything?

First of all, thank you for postponing your This Is Me / This Is Blah Blah Blah visit and holding on to your ticket! No further action is required of you, you do not need to confirm with us that you’re coming. Simply make sure to safely store your current tickets away and bring them to your designated show date this June 2022! 

Can I get a refund for my ticket?

Unfortunately, the refund window for tickets is already closed. Refunds were possible from 22 March 2021 until 19 April 2021.

I have requested my refund between 22 March – 19 April 2021. When will I receive my refund?

You have received your refund by June 2021 in accordance to Dutch regulation.

Where will I receive my refund?

The ticket price will be credited to the payment method you chose during check-out. Depending on the policy of the respective ticket platform, fees and payment costs might be credited as well.

I have already requested a refund in 2020. What now?

You have received your refund in June 2021in accordance to Dutch regulation. The ticket price will be credited to the payment method you chose during check-out. Depending on the policy of the respective ticket platform, fees and payment costs might be credited as well. 

Where will I receive my refund?

The ticket price will be credited to the payment method you chose during check-out. Depending on the policy of the respective ticket platform, fees and payment costs might be credited as well.

Can I cancel my refund request?

Unfortunately, it is not possible to cancel your refund request. In that case, we advise you to buy a new ticket. We will resell tickets that will become available due to refund requests. In case you would prefer to buy tickets, final tickets for This Is Me are going on sale again on 31 March 16:00 CEST.

Can I refund a part of my order?

Unfortunately, it was only possible to do a full refund of your whole order. This means that all tickets within your order will be refunded. We are unable to refund only a few tickets out of one order.

In those cases, we would advise to either resell the tickets of those that are unable to join in 2022 via TicketSwap or to buy new tickets for those who are able to join and request a full refund.

I BOUGHT MY TICKETS WITH FRIENDS. CAN THE REFUND BE SPLIT? 

The payment of the refund is only possible to the person who bought the tickets. if another person bought the ticket for you, please get in touch with the person who bought the tickets. 

I want to attend a show in 2022, but I don’t have tickets yet.

The This Is Me shows are completely sold out. However, we will resell tickets that will become available due to refund requests. In case you would like to buy (extra) tickets, make sure you are ready on 31 March, 16:00 CEST!

I can’t find my tickets anymore, what now?

If you can’t find your tickets anymore, don’t worry! You can go to this tool: https://consumer.paylogic.nl/tickets/ Fill in your email address you have bought your tickets with. You will then receive a confirmation email again in which you can find your tickets. 

I can’t make it on my new show date in 2022, can I switch from show dates?

We’re happy to hear you’re still interested to join us during This Is Me / This Is Blah Blah Blah. Unfortunately, we cannot switch dates for you.  

What happens to my booked flights and hotel?

If you booked a Hotel Package via Festicket, please contact Festicket Customer care via this link. If you booked flights, please contact your airline company. If you booked an overnight stay in Amsterdam by yourself, please contact the designated hotel.

Other questions?

If you have any other questions, do not hesitate to reach out to us! You can email us via thisisme@arminvanbuuren.com.